Incidents Under Control

Using the latest J2EE and open source technologies, Groupware Consulting has developed and delivered the first stage of an n-tier, web-based software application which manages thousands of incidents within a large state government organization.

The new incident management system has been applauded for being robust, secure and scalable.  Facilitating integration with mobile devices and being able to handle data from disparate sources, the system can handle privacy logging, allows geospatial coordinates to be viewed and meets the entire organizational requirements for such a substantial internet-based application.

The benefit of this particular application is that of having a centralized system which offers significant gains in efficiency from using the latest technologies, and that naturally translates to time and cost savings for the client.  Its external access via the internet allows real time data and remote access.

Groupware Consulting has developed a reputation for their expertise in achieving complex and technically challenging projects.  Groupware Consulting says that the success of this particular project is evidenced by the fact that, to date, not a single defect has been logged against the application since production deployment was completed.

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