- About Us
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Who We Are
Directors: John Duyker and Domenic Brasacchio
John Duyker and Domenic Brasacchio’s philosophy is based on the importance of loyalty and relationships which has successfully led Groupware to where it is today. Their ‘hands-on’ management approach allows them to be involved in the day-to-day management of Groupware whilst continuing to maintain excellent client and team relationships.
The Technical Teams
The focus of our technical teams is to design, develop and implement software applications encompassing all phases within the software development life cycle. Our brilliant technologists are some of the best in the country.
Technical Leads
Our Technical Leaders oversee and provide senior level assistance to our teams, making sure projects run smoothly, on time and within budget. Though our team leaders are more than just ‘team leaders’, they are mentors to up-and-coming developers, offer support and guidance to all team members and cultivate the spirit of teamwork.
Support and Help Desk Teams
Our Support and Helpdesk Teams provide first level customer service support, managing the workflow of requests and ensuring support issues are addressed in a timely manner. Our Support Specialists provide technical assistance, support and advice to clients.
Administrative Team
Our Administrative Team provides all aspects of administrative assistance within Groupware. The day-to-day administration and financial requirements of our very busy company are professionally attended to by this experienced and friendly team.
Business Development Team
The primary role of the Business Development team is to help our clients foster and develop a great working relationship. As the first port of call for new client contact or existing client’s new projects, Bill Parzinkas and Richard Ang enjoy personally meeting with clients to understand their requirements.
Contact Bill Parzinkas for Corporate enquiries: bparzinkas@gw.com.au
Contact Richard Ang for Government enquiries: rang@gw.com.au
Quote
"Men of genius do not excel in any profession because they labor in it, but they labor in it because they excel."
William Hazlitt