Membership and Registration

When

2001 - 2006

Category

Membership and Registration Management

Industry

Government, Health, Education

Issue

A system was required that could track members, registrations, registration renewals, offered web access to members, accepted secure online payments, professional conduct and accreditation and a public register available on the internet.

Solution

Groupware Consulting developed eNBIS (Enabled New Business Information System) which is a comprehensive tool that performs many different functions related to the management of membership and registration bodies in the following areas:

• Contact Management
• Payments
• Complaints
• Public Register
• Document Management
• Qualifications
• Work History
• Research Grants
• Registrations
• Renewals
• Reporting
• Electronic Submissions
• Accreditations
• Training Requirements
• Restrictions
• Registration Audits

Result

A robust, secure, easy-to-use application was developed which was subsequently deployed to several organizations Australia-wide. The online component allows for secure payments to be made and users to access the system off site or at remote areas.

This system benefits organizations that have a paying membership base e.g. medium to large government agencies, private organizations, unions, legal, licensing, building, racing and other professional organizations

This was one of the first online membership systems that could reduce a significant workload and halve the number of temporary staff required to process annual memberships. Ongoing interest and requests for implementation are continuing to be received.